Your privacy matters to us. This Privacy Policy explains what personal data 55mw collects, how we use it, who we share it with, and what rights you have over your own information as a player on our platform.
These are the core commitments that shape how 55mw collects, stores, and uses your personal information.
All data transmitted between your device and the 55mw platform is protected by SSL (Secure Sockets Layer) encryption — not just on login and payment pages, but throughout the entire platform. Your session, account details, and payment information are always encrypted in transit.
The identity documents you submit during KYC verification — your government-issued ID and any supporting materials — are stored securely and used only for account verification purposes. We do not share KYC documents with third parties outside of what's required to complete the verification process.
55mw does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used to operate your account, process transactions, prevent fraud, and keep the platform secure — nothing else.
You have the right to access the personal data 55mw holds about you, request corrections, and in certain circumstances request deletion. These rights can be exercised by contacting the support team. We respond to verified data requests within a reasonable timeframe.
55mw uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how players use the platform. We use only the cookies necessary to operate and improve the service — no unnecessary tracking or advertising cookies from third-party ad networks.
55mw is for players aged 21 and above. We use KYC verification to confirm age and identity during registration. If we identify that an account has been created by a minor, the account will be immediately closed and any funds will be handled in accordance with applicable procedures.
Your Privacy
Questions about your data? Contact our support team at [email protected] — available 24/7.
This policy should be read together with the Terms & Conditions and Responsible Gaming page.
This Privacy Policy applies to all individuals who interact with the 55mw platform — including visitors who browse the website without creating an account, registered players, and anyone who contacts 55mw support. It covers data collected through the main website at 55mw.vu and the 55mw mobile application.
By registering an account or continuing to use the 55mw platform after reading this policy, you acknowledge that you have understood and accepted the data practices described here. If you are not comfortable with how we handle personal data, please do not create an account or continue using the platform.
55mw collects only the personal data that is necessary to open and maintain your account, process transactions, comply with applicable legal requirements, and keep the platform secure. The main categories of data we collect are:
| Data Category | Examples | When Collected |
|---|---|---|
| Registration Details | Full name, date of birth, mobile number, email address | At account creation |
| Identity Documents | Government-issued photo ID (passport, driver's licence, UMID, etc.) | During KYC verification |
| Financial Data | Deposit and withdrawal records, transaction amounts in PHP, bank account details for withdrawals | When using the cashier |
| Gaming Activity | Bets placed, games played, session times, bet amounts | Throughout platform use |
| Device & Access Data | IP address, browser type, device model, operating system, session timestamps | Automatically on each visit |
| Support Communications | Messages sent to support, chat transcripts, email correspondence | When you contact support |
We do not collect unnecessary sensitive data. We do not ask for or store credit card numbers, bank login credentials, or cryptocurrency wallet addresses.
Every piece of personal data collected by 55mw is used for a specific purpose. We do not collect data speculatively. The main reasons we process your personal information are:
55mw uses cookies — small text files stored on your device — and similar technologies to keep the platform working correctly and to understand how it is being used. We use the following types of cookies:
Most browsers allow you to view, manage, and delete cookies through the browser settings. Disabling essential cookies will affect the platform's ability to keep you logged in and may impact security features. Disabling analytics cookies will not affect your ability to use the platform.
55mw does not sell, rent, or trade your personal data. We only share personal information with third parties in the specific circumstances described below, and only to the extent necessary for the stated purpose.
In all cases, third parties who receive your data are required to handle it securely and in accordance with applicable data protection standards. We do not share your data for marketing or advertising purposes.
Protecting your personal and financial data is a core responsibility of the 55mw platform. We use a range of technical and organisational measures to keep your information secure:
While we maintain strong security practices, no platform can guarantee absolute security against all possible threats. If you have reason to believe your 55mw account has been accessed without your authorisation, please contact our support team immediately.
55mw retains personal data for as long as your account is active and for the period required to fulfil the purposes described in this policy. Specific retention considerations include:
When personal data is no longer required for any legitimate purpose, it is deleted or anonymised in a secure manner. Anonymised or aggregated data — from which you cannot be identified — may be retained for platform analytics and reporting purposes indefinitely.
As a 55mw account holder, you have specific rights over the personal data we hold about you. These rights can be exercised by contacting the support team with your account details and a description of your request.
You can request a copy of the personal data 55mw holds about your account at any time.
If any information in your account is inaccurate or out of date, you can request that it be corrected.
You can request deletion of your personal data subject to our legal retention obligations and any outstanding account balance.
In certain circumstances, you can request that we limit how we process your personal data while a concern is being investigated.
You can request your account data in a portable format, where technically feasible and applicable under governing law.
You can object to certain types of data processing, particularly where processing is based on legitimate interest rather than your explicit consent.
To exercise any of these rights, contact the 55mw support team at [email protected] with your registered account details and the specific request. We will verify your identity before acting on any data request to prevent unauthorised access to your information.
55mw is an adult gaming platform strictly for individuals aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If a minor circumvents age controls and creates an account, it will be closed upon discovery and any funds held will be handled appropriately.
If you believe that a minor has registered on the 55mw platform, please contact our support team immediately at [email protected] so we can investigate and take the appropriate action without delay.
Parents and guardians are encouraged to use device-level parental control tools to prevent minors from accessing online gaming platforms. 55mw is not responsible for unauthorised access by minors that occurs outside our KYC verification controls.
55mw may update this Privacy Policy from time to time to reflect changes in our data practices, new platform features, or applicable legal requirements. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.
Where changes are significant, we will take reasonable steps to inform registered account holders — for example, through an in-platform notification or email to your registered address. Your continued use of the 55mw platform after updated terms are published indicates your acceptance of those changes.
We recommend reviewing this page periodically, especially if you have concerns about how your data is handled. If you disagree with changes to this policy, you may close your account by contacting support.
If you have any questions, concerns, or requests related to this Privacy Policy or how 55mw handles your personal data, please get in touch with our support team:
When contacting us about a data request or privacy concern, please include your registered account details to help us verify your identity and respond as efficiently as possible. We take privacy enquiries seriously and aim to respond promptly.
For concerns related to responsible gaming tools, self-exclusion, or account management, please visit the Responsible Gaming page or contact support directly.
Register your free account today and access sports betting, live casino, slot games, and more — all in Philippine Peso, all secured with SSL encryption, available 24/7 from anywhere in the Philippines.
21+ only. By registering, you confirm you have read and accepted our Terms & Conditions and this Privacy Policy. Please game responsibly — visit our Responsible Gaming page for tools and support.